As we approach the end of the year and the busy festive season, we wanted to let you know about our opening and delivery times.
To ensure you have enough business supplies around the December busy period and during our closure times, we ask that you consider your requirements in advance.
The last order date to guarantee delivery before the festive period is Thursday 21st December* before 5pm, but ordering earlier is highly recommended!
Orders placed on Friday 22nd December, or over the festive period, will be delivered on Wednesday 3rd January 2024.
All Banner offices will close at 5pm on Friday 22nd December, re-opening at 8:30am on Tuesday 2nd January 2024 (Wednesday 3rd in Scotland).
As is normal during the first few days of January, we anticipate a significant increase in the volume of orders received and processed by our warehouses. We will endeavour to ensure we have the necessary resources across all areas of our business to cope with the demand; however, to support the volume of orders being processed, please feed your orders through to us continuously throughout the day, if feasible.
Whilst every effort will be made to ensure that the volume of orders does not adversely affect your delivery times, we may experience some delays, and we ask for your patience and support during the initial trading days in January.
Please do not hesitate to contact your dedicated Customer Experience team should you have any queries regarding these arrangements.
Thank you for your support during 2023, we look forward to continuing our partnership into 2024.
With best and most festive wishes!
The Banner Team
*Contract restrictions apply. Please consider any pre-agreed delivery arrangements. For example, for customers who receive a 48hour delivery service, the last order date to guarantee delivery before the festive period is Wednesday 20th December, before 5pm.